Acceptable Use Policy (AUP)

Next Level Networks (NLN) is pleased that you have chosen us to be your Internet Service Provider. These terms of service have been designed to protect our service as well as the community network and the internet community from activities that may be illegal, inappropriate or would degrade the network’s performance and impact the quality of service to other members.

All subscribers must abide by these terms. Violation of any terms of service may result in the immediate suspension of internet service and possibly termination of your access to the community network.

The terms of service may be updated from time to time, and NLN will make members aware of such changes by posting the current version of the terms of service on its website. Revised versions the terms of service will be communicated to subscribers via the email on file.

  1. Prohibited Activities. You may not use the service in a manner that that does any of the following: violates any applicable local, state, federal or international law, order or regulation, infringes upon the rights of others, interferes with or diminishes the use and performance of the network by others, or interferes with or diminishes NLN’s ability to operate its ISP service or violates its agreement with the community network. Additionally, you may not use the service to:
    • Harm or attempt to harm a minor, including, but not limited to, hosting, possessing, distributing, or transmitting child pornography or other material that is unlawful.
    • Take part in any fraudulent activities, including impersonating any person or entity or forging anyone else’s digital or manual signature.
    • Use an IP address not assigned to you by NLN.
    • Transmit such large amounts of data, information, and/or other content beyond typical residential usage as may disrupt or cause a performance degradation, regardless of intent, purpose or knowledge, to the network or any related network infrastructure or facilities used to deliver services on the network, whether such disruption or degradation affects your own use of the network or another customer’s use.
  2. Intellectual Property Infringement. You may not use the network to post, copy, transmit, or disseminate any content that infringes the patents, copyrights, trade secrets, trademark, moral rights, or propriety rights of any party. NLN assumes no responsibility, and you assume all risk regarding the determination of whether material is in the public domain or may otherwise be used by you for such purposes.
  3. User Content. You are solely responsible for any information that is transmitted from your IP address or your account on the web or other internet services. NLN reserves the right to refuse to post or to remove any information or materials from the Service, in whole or in part, that NLN deems to be illegal, offensive, indecent, or otherwise objectionable. NLN does not have any obligation to monitor such content or transmissions.
  4. Commercial Use. The Service is designed for personal, residential, non-business-related use of the internet and may not be used for commercial purposes (except for reasonable residential applications such as telecommuting, online education, and the like). You may not resell the service or otherwise make the service available for use to persons outside your property (for example, through an open wireless home network). You agree not to use the Service for operation as a de facto internet service provider, or for any other business enterprise (whether for profit or non- profit), including, without limitation, IP address translation or similar facilities intended to provide additional access.
  5. Servers. You may not operate, or allow others to operate, servers of any type or any other device, equipment, and/or software providing commercial server-like functionality in connection with the Service, unless expressly authorized by “NLN”.
  6. Misuse of Service. You may be held responsible for any misuse or abuse of the Network that occurs through your account or IP address, even if such uses are inadvertent or unintended. You must therefore take precautions to ensure that others do not gain unauthorized access to the Network, misuse, or abuse the network, including conduct in violation of these Terms of Service.
  7. Security. You are solely responsible for the security of any device connected to the service, including any data stored on that device. You are responsible for implementing appropriate security precautions for all systems connected to the service to protect against threats such as viruses, spam, Trojan botnets, and other malicious intrusions. You are responsible for enabling the security of any wireless (Wi-Fi) networks connected to the service. Any wireless network installed that is unsecured or “open” and connected to the service is prohibited. You authorize NLN to use technology to detect unsecured wireless networks associated with your use of the Service. If NLN determines that you are using the Service via an unsecured wireless network, NLN will notify you to enable the Security on the Wi-Fi device.
  8. Disruption of Service. You may not disrupt the network in any manner. You shall not interfere with computer networking or telecommunications services to any user, host or network, including, without limitation, denial of service attacks, flooding of a network, overloading a service, improper seizing and abuse of operator privileges or attempts to “crash” a host.
  9. Viruses, Trojan Horses, Worms and Denial of Service Attacks. Software or other content downloaded from the Service may contain viruses and it is your sole responsibility to take appropriate precautions to protect your computer from damage to its software, files and data. You are prohibited from posting, transmitting or disseminating any information or software that contains a virus, Trojan horse, spambot, worm or other harmful program or that generates levels of traffic sufficient enough to impede others’ ability to send or retrieve information. Prohibited conduct of this type includes denial of service attacks or similarly disruptive transmissions, as well as transmissions containing other harmful or malicious features. We may suspend your access to the service without prior notice if we detect a harmful program such as a virus infection. Your access to the service will be resumed once the harmful program is removed.
  10. In rare cases, multiple or simultaneous data consuming activities may adversely impact the service or network. You must ensure that your activities do not improperly restrict, inhibit, or degrade any other user’s use of the service, nor represent an unusually great burden on the network itself. In addition, you must ensure that your use does not improperly restrict, inhibit, disrupt, degrade or impede NLN or NLN’s ability to operate the network and monitor the network backbone, network nodes, and/or other network services.
  11. Disruption of Service: In no event shall NLN be liable for any failure or interruption of service resulting in part or entirely from circumstances beyond NLN’s reasonable control.
  12. Force Majeure: NLN shall not be liable for any delay or failure of performance or equipment due to causes beyond its control, including but not limited to: acts of God, fire, flood, explosion or other catastrophes; any law, order, regulation, action or request of a Federal, state or local governmental authority or of any civil or military authority; national emergencies, unavailability of rights-of-way or materials; or strikes, lock-outs, work stoppages or other labor difficulties.
  13. Member Property: NLN assumes no responsibility for the condition or repair of any Subscriber provided equipment. NLN is not responsible or liable for any loss or impairment of reception of service on the network due in whole or in part to a malfunction or defect in Subscriber provided equipment.
  14. NLN will comply with any lawful request, order or demand from appropriate law enforcement and governmental entities regarding its services, use, data and facilities.

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